Returns & Exchanges

Sailfish is aware that the online purchase of sporting goods can sometimes be complex. This is why we offer you the possibility of exchanging the model purchased for a model that will suit you or even of refunding you* within 30 days of your purchase. With your order, you will receive the return procedure. You just have to follow the instructions and return everything to us. When the package is received in store, we will make the exchange or the refund.

Product in new condition with original packaging

You have 30 days to return your purchase to us. You have the option of having an exchange, store credit or a full refund.

Product in new condition but without the original packaging

You have 30 days to return your purchase to us. You have the option of having an exchange or store credit. No refund will be given for a product without the original packaging.

Used product, but not suitable for you

You have 30 days to return a product that you have used, but which is not suitable for you. You have the option of having an exchange or store credit. No refunds will be given for a used product.

Sailfish reserves the right to not accept the return if the instructions are not followed. If you have any questions, do not hesitate to contact us at 1-888-653-2655 or at info@sailfishcanada.com.